Return & Refund Policy

At TITAN PPE, we want you to be satisfied with your purchase. If you have an issue with your order, please review our return and refund policy below.

Return Eligibility

Returns may be accepted within 14 days of delivery for unused items in their original condition and original packaging. Items must not show signs of wear, damage, or misuse.

Non-Returnable Items

For safety, hygiene, or product integrity reasons, certain items may not be eligible for return once opened or used. Custom, clearance, or final sale items may also be non-returnable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with your order number and clear photos of the issue.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be issued to your original payment method within a reasonable processing period.

Return Shipping

Customers may be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect item received from us.

Exchanges

If exchanges are available, they will only be processed for eligible items and subject to product availability.

Contact Us

To request a return or report an issue, please contact our support team with your order number and details of the problem.