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Warranty & Support

Select your product to read the terms and start a claim.
FENNEC

Knives

Limited lifetime warranty

Read the coverage, exclusions and service instructions.

View warranty & start a claimFENNEC

Flashlights

Five-year limited warranty

Batteries and included accessories have one-year coverage. Read the full terms.

View warranty & start a claimTITAN PPE

TB-11 Respirator

One-year limited warranty

Coverage applies to the mask. Filter cartridges are excluded.

View warranty & start a claim

How service works.

  1. Submit your request.

    Choose the product above and describe the issue.

  2. Wait for review.

    We will email next steps. Approved returns receive a WAUTH# and service form.

  3. Ship after authorization.

    Follow the product-specific packing and shipping instructions.

Not sure where your question belongs? Contact the team